indian railways foodAre your travelling or planning to travel in Indian Railways train? If yes, think of food quality you get inside train, and you’ll give your journey decision second thought. The vision of pantry car and non-delicious food can not satisfy your appetite in journey.

Well, it was a past. Now, you can order food in Indian Railways train. Yes, it’s true. And that too, online or by SMS or by phone. But currently, this service is available only on those trains which are WITHOUT pantry cars. The list of such trains is given below.

We’ll discuss all the 3 ways along with menu and trains in which such facility is available. Last, but not the least, we’ll answer different FAQ on same topic.

The official website to order food in Indian Railways train is http://www.ecatering.irctc.co.in/eCatering/af/irctc/ecatering/eCateringSearchPage.do

How to book food in Indian Railways Train through website

 

Any passenger having valid confirmed reservation ticket may book the meal through website as well the phone. The trains in which e-catering services are available are also uploaded for information of the passengers. The process of booking is as under: –

  • Passenger will enter the PNR. Stations list shall appear/display in drop down menu. Passenger may choose the station he/she wishes to book meal on. After which, vendor menu will open along with item prices.
  • Passenger may choose the vendor and the meals to be booked. Prices of meal will be displayed with the meals.
    On confirmation of booking, e-payment for the transaction is to be made.
  • On completion of transaction, SMS and email shall be generated and sent to the customer as well as the service provider.
  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP (One Time Password) which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

indian railways food

How to book food in Indian Railways Train through SMS

 

Passenger may book e-catering service for waitlisted as well as confirmed ticket by SMS MEAL<PNR> to 139. Once the SMS is sent, the call center executive shall call to the customer for taking order, subsequently, the passenger shall be informed of confirmed booking through SMS and email.

  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

How to book food in Indian Railways Train through phone?

Passenger may book e-catering service by calling 1800-1034-139 (Toll-free), 0120-4383892-99 (Toll) for waitlisted as well as confirmed ticket. The booking shall be made by the call center executive and subsequently, the passenger shall be informed of confirmed meal booking through SMS and email.

  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

This facility can be availed by passengers having valid reservation ticket either e-ticket Or ticket taken from reservation window.

Some FAQ

Question: My ticket is not confirmed and is wait listed, can I book the meal through e-catering?
Answer: Yes, passengers with wait listed ticket in the select trains can book meal through e-catering on phone & SMS only at Toll-free number -1800-1034-139 & 0120-4383892-99 (Toll) and SMS MEAL<PNR> to 139.

Question: I have booked 5 tickets against one PNR, out of which only 03 tickets are confirmed and 02 tickets are remained wait listed after preparation of chart? Shall I get the meals, which I have I booked through e-catering?
Answer: Yes, Partially confirmed tickets shall be treated as confirmed and food booking shall remain valid, unless cancelled by the passenger.

READ  What are rules for Luggage in Indian Railways?

Question: Which meal can I Book through e-catering?
Answer: The rates along with meal are already available on website with specification. Passengers may choose the meal as per need and choice.

Question: My train is reaching at Agra at 2330 hrs, can I get meal through e-catering?
Answer: No, currently the services are available from 0600 hrs to 2200 hrs

Question: Will I get booked meal, if my train gets delayed?
Answer: Yes, the train shall be monitored and food will be delivered if the train reaches the delivery station within service timing; i.e. between 0600-2200 hrs. However, the passenger, if so desire, may cancel the meal as per the terms & conditions. But in case a train is running late, and reaches the meal delivery station beyond the service time; i.e. within 2200-0600 hrs ; the delivery of meal is not guaranteed by IRCTC. In such case, if food is not delivered to passenger , full refund shall be made after deducting bank charges.



Question: What are the Terms & Conditions?
Answer: The terms & conditions are available on website.

Question: How will I make payment for meal booked?
Answer: Passengers can make payment through e-payment, if meal is booked on website and in case of meal ordered through phone & SMS, the payment is to be made in cash to the delivery staff at the time of receiving the pre-ordered meal.

Question: What is the minimum order value for the booking?
Answer: At present, the minimum order value is Rs. 60 per unit (vendor) per location/station.

Question: What is OTP?
Answer: OTP stands for One Time password. This will be unique password which shall be communicated to the passenger who has confirmed meal booking. The passenger shall need to enter the correct OTP in the mobile application of delivery boy as identification proof of passenger.

Question: How do I know, when the booking of meal is confirmed?
Answer: On completion of transaction, SMS and email shall be generated and sent to the customer immediately as well as 02 hours before from the scheduled delivery time and the SMS and email be also be forwarded to customer 24 hours before from the scheduled delivery time.

Question: Whom do I contact, if my meal is not delivered?
Answer: Passengers may contact the e-catering Call Center on the numbers 1800-1034-139 (Toll-free), 0120-4383892-99 (Toll).

Question: How can I cancel my order?
Answer: Customer may cancel the confirmed meal booking online 02 hours prior to the scheduled delivery of meal (Refund of balance amount after deduction of cancellation charges of Rs. 20 per transaction). It can also be cancelled later i.e. within less than 02 hours of delivery time or later. However, no refund shall be made in case order is cancelled within less than 02 hours of delivery time.
Question: When will I get the refund?
Answer: The process of refund shall take at least 3 days time from the date of cancellation excluding the date of cancelation.

What is the Menu?

 

ITEMSDESCRIPTION(May vary station to station)PRICE IN RUPEESAVAILABLE AT STATIONS
Dominos Pizza Menu
Dominos-logo
Margherita MediumSingle cheese topping258.4 to 264AHMEDABAD JN, AGRA CANTT, ALLAHABAD JN, ALIGARH JN, AMRITSAR JN, ALWAR, BHUBANESWAR, MUMBAI CENTRAL, BHARUCH JN, BEGAMPET, VADODARA JN, VIJAYAWADA JN, KANPUR CENTRAL, MUMBAI CST, DEHRADUN, GUNTUR JN, HYDERABAD DECAN, JAMMU TAWI, JAIPUR, JALANDHAR CITY, KATRA, LUCKNOW NR, MUZAFFARNAGAR, CHENNAI EGMORE, MATHURA JN, MYSORE JN, NEW DELHI, NASIK ROAD, PATNA JN, PATHANKOT, PURI, RAJA KI MANDI, RANCHI, BANGALORE CY JN, SECUNDERABAD JN, SAHARANPUR, AMBALA CANT JN, VAPI, VISHAKAPATNAM, AND WARANGAL
Farm House MediumOnion, Crisp Capsicum, Mushroom and Tomato364.1 to 372
Peppy Paneer MediumPaneer, Crisp Capsicum and Red Paprika446.3 to 456
Cloud 9 MediumOnion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno510.9 to 522
Margherita LargeSingle Cheese Topping463.9 to 474
Farm House LargeOnion, Crisp Capsicum, Mushroom and Tomato581.3 to 594
Peppy Paneer LargePaneer, Crisp Capsicum and Red Paprika663.6 to 678
Cloud 9 LargeOnion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno745.8 to 761
Cheese & BBQ MediumCheese and Barbeque Chicken Pizza364.1 to 372
Chicken Fiesta MediumChunky Chicken, Spicy Chicken, Onion And Crisp Capsicum446.3 to 456
Chef’s Chicken Choice MediumDouble Smoked Chicken, Black Olives, Crisp Capsicum & Red Paprika510.9 to 522
Chicken Dominator MediumSmoked chicken, double barbeque chicken,exotic chicken salami, Hot’n’ spicy chicken & zesty chicken sauage569.6 to 582
Cheese & BBQ LargeCheese and Barbeque Chicken pizza581.3 to 594
Chicken Fiesta Largechunky chicken, spicy chicken, onion and Crisp capsicum663.6 to 678
Chef’s Chicken Choice LargeDouble smoked chicken, black olives, crisp capsicum & Red paprika722.3 to 738
Chicken Dominator Largesmoked chicken, double barbeque chicken,exotic chicken salami, Hot’n’ spicy chicken & zesty chicken sauage798.6 to 816
IRCTC Departmental Fast Food Units and Food Plaza MenuVeg Deluxe/Maharaja/SPECIAL/ ThaliPaneer Veg , Mix Veg , Dal , Veg Pulao, Butter Nan, Papad , pickle, salad and sweet dish.130 TO 170Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Surat, Patna, Aligarh, Jaipur, Habibganj……
Non Veg Deluxe/Maharaja/SPECIAL/ ThaliChicken Curry, Mix Veg , Dal , Veg Pulao, Butter Nan, Papad, pickle, salad and sweet dish.140 TO 220Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Patna, Aligarh, Habibganj……
Veg ThaliRice, Prantha/Puri/Roti, Dal , curd/raita, Veg Dish and salad.40 TO170Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur…….
Non Veg ThaliRice, Prantha/Puri/Roti, Dal, curd/raita, Chicken curry and salad.40 TO 200Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur…….
Vegetable BiryaniVegetable Biryani with raita50 TO 170Bangalore, Jabalpur, Yadgir, Hyderabad……
Chicken BiryaniChicken Biryani with Raita60 TO 190Bangalore, Thiruchirapalli, Yadgir, Hyderabad…
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List of Trains for initial phase of e-catering project

 

List of Trains for initial phase of e-catering project.
More trains to be added soon. Please visit the official website of Indian
Railways for updated list.
SNTrain No.Train NameRailwayIRCTC ZoneRemarks
112413AII-JAT ExpNRNZ
212414JAT-AII ExpNRNZ
312155Bhopal Exp (HBJ-NZM)WCRWZ
412156Bhopal Exp (NZM-HBJ)WCRWZ
514317INDB-DDN ExpNRNZ
614318DDN-INDB ExpNRNZ
711103Intercity Exp (JHS-BDTS)NCRNZ
811104Intercity Exp (BDTS-JHS)NCRNZ
912215Garib Rath (DEE-BDTS)NRNZ
1012216Garib Rath (BDTS-DEE)NRNZ
1112673Cheran Exp (MAS-CBE)SRSZ
1212674Cheran Exp (MAS-CBE)SRSZ
1312689Nagercoil Exp (MAS-NCJ)SRSZ
1412690Nagercoil Exp (NCJ-MAS)SRSZ
1512201LTT-KCVL Garib RathSRSZ
1612202KCVL-LTT Garib RathSRSZ
1716215Chamundi Exp (MYS-SBC)SWRSZ
1816216Chamundi Exp (SBC-MYS)SWRSZ
1916315Kochuveli Exp (SBC-KCVL)SRSZ
2016316Kochuveli Exp (KCVL-SBC)SRSZ
2112603Hyderabad Exp (MAS-HYB)SRSZ
2212604Hyderabad Exp (HYB-MAS)SRSZ
2317015Visakha Exp (BBS-SC)SCRSCZ
2417016Visakha Exp (SC-BBS)SCRSCZ
2512735SC Garib Rath (SC-YPR)SCRSCZ
2612736SC Garib Rath (YPR-SC)SCRSCZ
2712909BDTS Garib Rath Rxp (BDTS-NZM)WRWZ
2812910BDTS Garib Rath Rxp (NZM-BDTS)WRWZ
2912517GHY Garib Rath (KOAA-GHY)NFREZ
3012518GHY Garib Rath (GHY-KOAA)NFREZ
3112187Mumbai Garib Rath (JBP-CSTM)WCRWZ
3212188Mumbai Garib Rath (CSTM-JBP)WCRWZ
3312061Jan Shatabdi Exp (HBJ-JBP)WCRWZ
3412062Jan Shatabdi Exp (JBP-HBJ)WCRWZ
3512569Garib Rath Exp (JYG-ANVT)ECREZ
3612570Garib Rath Exp (ANVT-JYG)ECREZ
3712555Gorakhdham Express (GKP-HSR)NERNZ
3812556Gorakhdham Express (HSR-GKP)NERNZ
3912797Venkatadri Exp (KCG-CTO)SCRSCZ
4012798Venkatadri Exp (CTO-KCG)SCRSCZ
4111035Shravasti Exp (MYS-DR)CRWZ
4211036Shravasti Exp (DR-MYS)CRWZ
4319023FZR-Janata ExpWRWZ
4419024FZR-Janata ExpWRWZ
4522917BDTS-HWWRWZ
4622918HW-BDTSWRWZ
4718645East Coast Exp (HWH-HYB)SEREZ
4818646East Coast Exp (HYB-HWH)SEREZ
4912993GIMB-PURI EXPWRWZ
5012994PURI-GIMB EXPWRWZ
5114645Shalimar Exp (DLI-JAT)NRNZIncluded for sector of DLI-ASR & DLI-JAT Only
5214646Shalimar Exp (JAT-DLI)NRNZ
5314033Jammu Mail (DLI-JAT)NRNZ
5414034Jammu Mail (JAT-DLI)NRNZ
5512445Uttar S. Kranti (NDLS-UHP)NRNZ
5612446Uttar S. Kranti (UHP-NDLS)NRNZ
5714095Himalaya Queen Exp (DEE-KLK)NRNZ
5814096Himalaya Queen Exp (KLK-DEE)NRNZ
5914731DLI-BTI ExpNRNZ
6014732BTI-DLI ExpNRNZ
6114681NDLS-JUC ExpNRNZ
6214682JUC-NDLS ExpNRNZ
6322402UHP-DEE AC ExpNRNZ
6412497Shane Punjab (NDLS-ASR)NRNZ
6512498Shane Punjab (ASR-NDLS)NRNZ
6612459NDLS-ASR ExpNRNZ
6712460ASR-NDLS ExpNRNZ
6814037DLI-PTK ExpNRNZ
6914038PTK-DLI ExpNRNZ
7015707KIR-ASR ExpNFREZ
7115708ASR-KIR ExpNFREZ
7211057LTT-ASR ExpCRWZ
7311058ASR-LTT ExpCRWZ
7414673Shaheed Exp(JYG-ASR)ECREZ
7514674Shaheed Exp(ASR-JYG)ECREZ
7612611NZM Garib Rath ExpSRSZ
7712612MAS-Garib Rath ExpSRSZ
7812257Garib Rath (YPR-KCVL)SWRSZ
7912258Garib Rath (KCVL-YPR)SWRSZ
8012323HWH-NDLS ExpressEREZ
8112324NDLS-HWH ExpressEREZ
8212203Garib Rath Exp (SHC-ASR)NRNZ
8312204Garib Rath Exp (ASR-SHC)NRNZ
8417405Krishna Exp (TPTY-ADB)SCRSCZ
8517406Krishna Exp (ADB-TPTY)SCRSCZ
8619019Dehradun ExpWRWZ
8719020Dehradun ExpWRWZ
8812911BL-HW ExpWRWZ
8912912HW-BL ExpWRWZ
9019061BDTS-RMRWRWZ
9119062RMR-BDTSWRWZ
9212287KCVL-DDN ExpSRSZ
9312288DDN-KCVL ExpSRSZ
9419611AII-ASR ExpNWRNZ
9519612ASR-AII ExpNWRNZ
9614309Ujjaini Exp (UJN-DDN)NRNZ
9714310Ujjaini Exp (DDN-UJN)NRNZ
9812683ERS-SBC ExpSRSZ
9912684SBC- ERS ExpSRSZ
10017651Kacheguda Exp (MS-KCG)SCRSCZ
10117652Kacheguda Exp (KCG-MS)SCRSCZ
10217256Narsapur Exp (HYB-NS)SCRSCZ
10312211Garib Rath (MFP-ANVT)NRNZ
10412212Garib Rath (ANVT-MFP)NRNZ
10512427Rewa Express (REWA-ANVT)NRNZ
10612428Rewa Express (ANVT-REWANRNZ
10712225Kaifiat Express (AMH-DLI)NRNZ
10812226Kaifiat Express (DLI-AMH)NRNZ
10919712BPL-JP ExpNWRNZ
11015013Ranikhet Exp (JSL-KGM)NERNZ
11115014Ranikhet Exp (KGM-JSL)NERNZ
11212623MAS Mail (MAS-TVC)SRSZ
11312624MAS Mail (TVC-MAS)SRSZ
11412695TVC Exp (MAS-TVC)SRSZ
11512696TVC Exp (TVC-MAS)SRSZ
11612697TVC Exp (MAS-TVC)SRSZ
11712760Charminar Exp (HYB-MAS)SCRSCZ
11812805Janambhoomi Exp (VSKP-SC)ECoREZ
11912806Janambhoomi Exp (SC-VSKP)ECoREZ
12012645Millennium Express (ERS-NZM)SRSZ
12112647Kongu Express (CBE-NZM)SRSZ
12212648Kongu Express (NZM-CBE)SRSZ
12312659NCJ-SHM Gurudev ExpressSRSZ
12412660SHM- NCJ Gurudev ExpressSRSZ
12516003MAS-NSL weekly expressSRSZ
12616125Chennai Egmore – Jodhpur ExpressSRSZ
12716613RJT-CBE ExpressSRSZ
12816614CBE-RJT ExpressSRSZ
13922603Kharagpur – Villupuram SF ExpressSRSZ
13022605Purulia-Villupuram Weekly SF ExpressSRSZ
13122611Chennai-NewJalpaiguri SF ExpressSRSZ
13222619Bilaspur – Tirunelveli SF ExpressSRSZ
13322620Tirunelveli – Bilaspur SF ExpressSRSZ
13422629Mumbai Dadar (T)- Tirunelveli ExpressSRSZ
13522630Tirunelveli Express-Mumbai Dadar (T)SRSZ
13622633Trivandrum Central – Hazrat Nizamuddin SF ExpressSRSZ
13722634Hazrat Nizamuddin – Trivandrum Central SF ExpressSRSZ
13815047Kolkata-Gorakhpur Purvanchal Exp.NERNZ
13915048Gorakhpur-Kolkata Purvanchal Exp.NERNZ
14015049Kolkata-Gorakhpur Exp.NERNZ
14115050Gorakhpur-Kolkata Exp.NERNZ
14215021Shalimar-Gorakhpur Weekly ExpressNERNZ
14315022Gorakhpur-Shalimar Weekly ExpressNERNZ
14415017LTT-GKP ExpNERNZ
14515018GKP-LTT ExpNERNZ
14615027Hatia-GKP Exp.NERNZ
14715028GKP-HatiaE Exp.NERNZ
14815035Uttarakhand Sampark Kranti ExpressNERNZ
14915036Uttarakhand Sampark Kranti ExpressNERNZ
15012535Lucknow-Raipur Garib Rath ExpressNERNZ
15112536Raipur-Lucknow Garib Rath ExpressNERNZ
15215057GKP-ANVT ExpNERNZ
15315058ANVT-GKP ExpNERNZ
15415029GKP-Pune Exp.NERNZ
15515030Pune-GKP Exp.NERNZ
15615015GKP-YPR Exp.NERNZ
15715016YPR-GKP Exp.NERNZ
15815107CPR-MTJ Exp.NERNZ
15915108MTJ-CPR Exp.NERNZ
16012671MAS-MTP NILAGIRI EXPSRSZ
16112672MTP-MAS NILAGIRI EXPSRSZ
16212601MAS-MAQ MAILSRSZ
16312602MAQ-MAS MAILSRSZ
16412685MAS-MAQ EXPSRSZ
16512686MAQ-MAS EXPSRSZ
16616057MAS-TPTY SAPTHAGIRI EXPSRSZ
16716058TPTY-MAS SAPTHAGIRI EXPSRSZ
16816053MAS-TPTY TIRUPATHY EXPSRSZ
16916054TPTY-MAS TIRUPATHY EXPSRSZ
17016203MAS-TPTY GARUDADRI EXPSWRSZ
17116204TPTY-MAS- GARUDADRI EXPSWRSZ
17216305ERS-CAN EXPSRSZ
17316306CAN-ERS- EXPSRSZ
17416341GUV-TVC EXPSRSZ
17516342TVC-GUV- EXPSRSZ
17622639MAS-ALLP EXPSRSZ
17722640ALLP-MAS- EXPSRSZ
17822637MAS-MAQ WEST COAST EXPSRSZ
17922638MAQ-MAS- WEST COAST EXPSRSZ
18016089MAS-JTJSRSZ
18116090JTJ-MASSRSZ
18212639BRINDAVAN EXPSRSZ
18312640BRINDAVAN EXPSRSZ
18416859Chennai Egmore-Mangalore Central ExpressSRSZ
18516860Chennai Egmore-Mangalore Central ExpressSRSZ
18622609INTERCITY EXPSRSZ
18722610INTERCITY EXPSRSZ
18816605ERNAD EXPSRSZ
18916606ERNAD EXPSRSZ
19016853CHOLAN EXPSRSZ
19116854CHOLAN EXPSRSZ
19216105CHENDUR EXPSRSZ
19316106CHENDUR EXPSRSZ
19416713SETHU EXPSRSZ
19516714SETHU EXPSRSZ
19612633KANNIYAKUMRI EXPSRSZ
19712634KANNIYAKUMRI EXPSRSZ
19816127GRUVAYUR EXP.SRSZ
19916128GRUVAYUR EXP.SRSZ
20009309KCVL INDB EXP.SRSZ
20109310INDB KCVL SPL.SRSZ
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Still have queries?

You can contact Indian Railways e-catering department via

Contact Number: 1800-1034-139 (Toll free) and 0120-4383892-99 (8 lines)

Email Id: [email protected]

How to order Food in Indian Railways train?
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