indian railways foodAre your travelling or planning to travel in Indian Railways train? If yes, think of food quality you get inside train, and you’ll give your journey decision second thought. The vision of pantry car and non-delicious food can not satisfy your appetite in journey.

Well, it was a past. Now, you can order food in Indian Railways train. Yes, it’s true. And that too, online or by SMS or by phone. But currently, this service is available only on those trains which are WITHOUT pantry cars. The list of such trains is given below.

We’ll discuss all the 3 ways along with menu and trains in which such facility is available. Last, but not the least, we’ll answer different FAQ on same topic.

The official website to order food in Indian Railways train is http://www.ecatering.irctc.co.in/eCatering/af/irctc/ecatering/eCateringSearchPage.do

How to book food in Indian Railways Train through website

 

Any passenger having valid confirmed reservation ticket may book the meal through website as well the phone. The trains in which e-catering services are available are also uploaded for information of the passengers. The process of booking is as under: –



  • Passenger will enter the PNR. Stations list shall appear/display in drop down menu. Passenger may choose the station he/she wishes to book meal on. After which, vendor menu will open along with item prices.
  • Passenger may choose the vendor and the meals to be booked. Prices of meal will be displayed with the meals.
    On confirmation of booking, e-payment for the transaction is to be made.
  • On completion of transaction, SMS and email shall be generated and sent to the customer as well as the service provider.
  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP (One Time Password) which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

indian railways food

How to book food in Indian Railways Train through SMS

 

Passenger may book e-catering service for waitlisted as well as confirmed ticket by SMS MEAL<PNR> to 139. Once the SMS is sent, the call center executive shall call to the customer for taking order, subsequently, the passenger shall be informed of confirmed booking through SMS and email.

  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

How to book food in Indian Railways Train through phone?

Passenger may book e-catering service by calling 1800-1034-139 (Toll-free), 0120-4383892-99 (Toll) for waitlisted as well as confirmed ticket. The booking shall be made by the call center executive and subsequently, the passenger shall be informed of confirmed meal booking through SMS and email.

  • The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP which will be used for verification by the service provider on the mobile application at the time of delivery of meal.
  • In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. Further, an email shall also be sent to the passenger 24 hours before the scheduled delivery time at the station.

This facility can be availed by passengers having valid reservation ticket either e-ticket Or ticket taken from reservation window.

Some FAQ

Question: My ticket is not confirmed and is wait listed, can I book the meal through e-catering?
Answer: Yes, passengers with wait listed ticket in the select trains can book meal through e-catering on phone & SMS only at Toll-free number -1800-1034-139 & 0120-4383892-99 (Toll) and SMS MEAL<PNR> to 139.

Question: I have booked 5 tickets against one PNR, out of which only 03 tickets are confirmed and 02 tickets are remained wait listed after preparation of chart? Shall I get the meals, which I have I booked through e-catering?
Answer: Yes, Partially confirmed tickets shall be treated as confirmed and food booking shall remain valid, unless cancelled by the passenger.

Question: Which meal can I Book through e-catering?
Answer: The rates along with meal are already available on website with specification. Passengers may choose the meal as per need and choice.

Question: My train is reaching at Agra at 2330 hrs, can I get meal through e-catering?
Answer: No, currently the services are available from 0600 hrs to 2200 hrs

Question: Will I get booked meal, if my train gets delayed?
Answer: Yes, the train shall be monitored and food will be delivered if the train reaches the delivery station within service timing; i.e. between 0600-2200 hrs. However, the passenger, if so desire, may cancel the meal as per the terms & conditions. But in case a train is running late, and reaches the meal delivery station beyond the service time; i.e. within 2200-0600 hrs ; the delivery of meal is not guaranteed by IRCTC. In such case, if food is not delivered to passenger , full refund shall be made after deducting bank charges.

Question: What are the Terms & Conditions?
Answer: The terms & conditions are available on website.

Question: How will I make payment for meal booked?
Answer: Passengers can make payment through e-payment, if meal is booked on website and in case of meal ordered through phone & SMS, the payment is to be made in cash to the delivery staff at the time of receiving the pre-ordered meal.

Question: What is the minimum order value for the booking?
Answer: At present, the minimum order value is Rs. 60 per unit (vendor) per location/station.

Question: What is OTP?
Answer: OTP stands for One Time password. This will be unique password which shall be communicated to the passenger who has confirmed meal booking. The passenger shall need to enter the correct OTP in the mobile application of delivery boy as identification proof of passenger.

Question: How do I know, when the booking of meal is confirmed?
Answer: On completion of transaction, SMS and email shall be generated and sent to the customer immediately as well as 02 hours before from the scheduled delivery time and the SMS and email be also be forwarded to customer 24 hours before from the scheduled delivery time.

Question: Whom do I contact, if my meal is not delivered?
Answer: Passengers may contact the e-catering Call Center on the numbers 1800-1034-139 (Toll-free), 0120-4383892-99 (Toll).

Question: How can I cancel my order?
Answer: Customer may cancel the confirmed meal booking online 02 hours prior to the scheduled delivery of meal (Refund of balance amount after deduction of cancellation charges of Rs. 20 per transaction). It can also be cancelled later i.e. within less than 02 hours of delivery time or later. However, no refund shall be made in case order is cancelled within less than 02 hours of delivery time.
Question: When will I get the refund?
Answer: The process of refund shall take at least 3 days time from the date of cancellation excluding the date of cancelation.

What is the Menu?

 

ITEMS DESCRIPTION(May vary station to station) PRICE IN RUPEES AVAILABLE AT STATIONS
Dominos Pizza Menu
Dominos-logo
Margherita Medium Single cheese topping 258.4 to 264 AHMEDABAD JN, AGRA CANTT, ALLAHABAD JN, ALIGARH JN, AMRITSAR JN, ALWAR, BHUBANESWAR, MUMBAI CENTRAL, BHARUCH JN, BEGAMPET, VADODARA JN, VIJAYAWADA JN, KANPUR CENTRAL, MUMBAI CST, DEHRADUN, GUNTUR JN, HYDERABAD DECAN, JAMMU TAWI, JAIPUR, JALANDHAR CITY, KATRA, LUCKNOW NR, MUZAFFARNAGAR, CHENNAI EGMORE, MATHURA JN, MYSORE JN, NEW DELHI, NASIK ROAD, PATNA JN, PATHANKOT, PURI, RAJA KI MANDI, RANCHI, BANGALORE CY JN, SECUNDERABAD JN, SAHARANPUR, AMBALA CANT JN, VAPI, VISHAKAPATNAM, AND WARANGAL
Farm House Medium Onion, Crisp Capsicum, Mushroom and Tomato 364.1 to 372
Peppy Paneer Medium Paneer, Crisp Capsicum and Red Paprika 446.3 to 456
Cloud 9 Medium Onion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno 510.9 to 522
Margherita Large Single Cheese Topping 463.9 to 474
Farm House Large Onion, Crisp Capsicum, Mushroom and Tomato 581.3 to 594
Peppy Paneer Large Paneer, Crisp Capsicum and Red Paprika 663.6 to 678
Cloud 9 Large Onion, Tomato, Crisp Capsicum, Babycorn,Paneer,Jalapeno 745.8 to 761
Cheese & BBQ Medium Cheese and Barbeque Chicken Pizza 364.1 to 372
Chicken Fiesta Medium Chunky Chicken, Spicy Chicken, Onion And Crisp Capsicum 446.3 to 456
Chef’s Chicken Choice Medium Double Smoked Chicken, Black Olives, Crisp Capsicum & Red Paprika 510.9 to 522
Chicken Dominator Medium Smoked chicken, double barbeque chicken,exotic chicken salami, Hot’n’ spicy chicken & zesty chicken sauage 569.6 to 582
Cheese & BBQ Large Cheese and Barbeque Chicken pizza 581.3 to 594
Chicken Fiesta Large chunky chicken, spicy chicken, onion and Crisp capsicum 663.6 to 678
Chef’s Chicken Choice Large Double smoked chicken, black olives, crisp capsicum & Red paprika 722.3 to 738
Chicken Dominator Large smoked chicken, double barbeque chicken,exotic chicken salami, Hot’n’ spicy chicken & zesty chicken sauage 798.6 to 816
IRCTC Departmental Fast Food Units and Food Plaza Menu Veg Deluxe/Maharaja/SPECIAL/ Thali Paneer Veg , Mix Veg , Dal , Veg Pulao, Butter Nan, Papad , pickle, salad and sweet dish. 130 TO 170 Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Surat, Patna, Aligarh, Jaipur, Habibganj……
Non Veg Deluxe/Maharaja/SPECIAL/ Thali Chicken Curry, Mix Veg , Dal , Veg Pulao, Butter Nan, Papad, pickle, salad and sweet dish. 140 TO 220 Jalgaon Jn, Nasik Road, Shoranur, Kharagpur, Patna, Aligarh, Habibganj……
Veg Thali Rice, Prantha/Puri/Roti, Dal , curd/raita, Veg Dish and salad. 40 TO170 Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur…….
Non Veg Thali Rice, Prantha/Puri/Roti, Dal, curd/raita, Chicken curry and salad. 40 TO 200 Katpadi Jn, Coimbatore Jn, Chennai Central, Nagpur…….
Vegetable Biryani Vegetable Biryani with raita 50 TO 170 Bangalore, Jabalpur, Yadgir, Hyderabad……
Chicken Biryani Chicken Biryani with Raita 60 TO 190 Bangalore, Thiruchirapalli, Yadgir, Hyderabad…

 

 

List of Trains for initial phase of e-catering project

 

List of Trains for initial phase of e-catering project.
More trains to be added soon. Please visit the official website of Indian
Railways for updated list.
SN Train No. Train Name Railway IRCTC Zone Remarks
1 12413 AII-JAT Exp NR NZ
2 12414 JAT-AII Exp NR NZ
3 12155 Bhopal Exp (HBJ-NZM) WCR WZ
4 12156 Bhopal Exp (NZM-HBJ) WCR WZ
5 14317 INDB-DDN Exp NR NZ
6 14318 DDN-INDB Exp NR NZ
7 11103 Intercity Exp (JHS-BDTS) NCR NZ
8 11104 Intercity Exp (BDTS-JHS) NCR NZ
9 12215 Garib Rath (DEE-BDTS) NR NZ
10 12216 Garib Rath (BDTS-DEE) NR NZ
11 12673 Cheran Exp (MAS-CBE) SR SZ
12 12674 Cheran Exp (MAS-CBE) SR SZ
13 12689 Nagercoil Exp (MAS-NCJ) SR SZ
14 12690 Nagercoil Exp (NCJ-MAS) SR SZ
15 12201 LTT-KCVL Garib Rath SR SZ
16 12202 KCVL-LTT Garib Rath SR SZ
17 16215 Chamundi Exp (MYS-SBC) SWR SZ
18 16216 Chamundi Exp (SBC-MYS) SWR SZ
19 16315 Kochuveli Exp (SBC-KCVL) SR SZ
20 16316 Kochuveli Exp (KCVL-SBC) SR SZ
21 12603 Hyderabad Exp (MAS-HYB) SR SZ
22 12604 Hyderabad Exp (HYB-MAS) SR SZ
23 17015 Visakha Exp (BBS-SC) SCR SCZ
24 17016 Visakha Exp (SC-BBS) SCR SCZ
25 12735 SC Garib Rath (SC-YPR) SCR SCZ
26 12736 SC Garib Rath (YPR-SC) SCR SCZ
27 12909 BDTS Garib Rath Rxp (BDTS-NZM) WR WZ
28 12910 BDTS Garib Rath Rxp (NZM-BDTS) WR WZ
29 12517 GHY Garib Rath (KOAA-GHY) NFR EZ
30 12518 GHY Garib Rath (GHY-KOAA) NFR EZ
31 12187 Mumbai Garib Rath (JBP-CSTM) WCR WZ
32 12188 Mumbai Garib Rath (CSTM-JBP) WCR WZ
33 12061 Jan Shatabdi Exp (HBJ-JBP) WCR WZ
34 12062 Jan Shatabdi Exp (JBP-HBJ) WCR WZ
35 12569 Garib Rath Exp (JYG-ANVT) ECR EZ
36 12570 Garib Rath Exp (ANVT-JYG) ECR EZ
37 12555 Gorakhdham Express (GKP-HSR) NER NZ
38 12556 Gorakhdham Express (HSR-GKP) NER NZ
39 12797 Venkatadri Exp (KCG-CTO) SCR SCZ
40 12798 Venkatadri Exp (CTO-KCG) SCR SCZ
41 11035 Shravasti Exp (MYS-DR) CR WZ
42 11036 Shravasti Exp (DR-MYS) CR WZ
43 19023 FZR-Janata Exp WR WZ
44 19024 FZR-Janata Exp WR WZ
45 22917 BDTS-HW WR WZ
46 22918 HW-BDTS WR WZ
47 18645 East Coast Exp (HWH-HYB) SER EZ
48 18646 East Coast Exp (HYB-HWH) SER EZ
49 12993 GIMB-PURI EXP WR WZ
50 12994 PURI-GIMB EXP WR WZ
51 14645 Shalimar Exp (DLI-JAT) NR NZ Included for sector of DLI-ASR & DLI-JAT Only
52 14646 Shalimar Exp (JAT-DLI) NR NZ
53 14033 Jammu Mail (DLI-JAT) NR NZ
54 14034 Jammu Mail (JAT-DLI) NR NZ
55 12445 Uttar S. Kranti (NDLS-UHP) NR NZ
56 12446 Uttar S. Kranti (UHP-NDLS) NR NZ
57 14095 Himalaya Queen Exp (DEE-KLK) NR NZ
58 14096 Himalaya Queen Exp (KLK-DEE) NR NZ
59 14731 DLI-BTI Exp NR NZ
60 14732 BTI-DLI Exp NR NZ
61 14681 NDLS-JUC Exp NR NZ
62 14682 JUC-NDLS Exp NR NZ
63 22402 UHP-DEE AC Exp NR NZ
64 12497 Shane Punjab (NDLS-ASR) NR NZ
65 12498 Shane Punjab (ASR-NDLS) NR NZ
66 12459 NDLS-ASR Exp NR NZ
67 12460 ASR-NDLS Exp NR NZ
68 14037 DLI-PTK Exp NR NZ
69 14038 PTK-DLI Exp NR NZ
70 15707 KIR-ASR Exp NFR EZ
71 15708 ASR-KIR Exp NFR EZ
72 11057 LTT-ASR Exp CR WZ
73 11058 ASR-LTT Exp CR WZ
74 14673 Shaheed Exp(JYG-ASR) ECR EZ
75 14674 Shaheed Exp(ASR-JYG) ECR EZ
76 12611 NZM Garib Rath Exp SR SZ
77 12612 MAS-Garib Rath Exp SR SZ
78 12257 Garib Rath (YPR-KCVL) SWR SZ
79 12258 Garib Rath (KCVL-YPR) SWR SZ
80 12323 HWH-NDLS Express ER EZ
81 12324 NDLS-HWH Express ER EZ
82 12203 Garib Rath Exp (SHC-ASR) NR NZ
83 12204 Garib Rath Exp (ASR-SHC) NR NZ
84 17405 Krishna Exp (TPTY-ADB) SCR SCZ
85 17406 Krishna Exp (ADB-TPTY) SCR SCZ
86 19019 Dehradun Exp WR WZ
87 19020 Dehradun Exp WR WZ
88 12911 BL-HW Exp WR WZ
89 12912 HW-BL Exp WR WZ
90 19061 BDTS-RMR WR WZ
91 19062 RMR-BDTS WR WZ
92 12287 KCVL-DDN Exp SR SZ
93 12288 DDN-KCVL Exp SR SZ
94 19611 AII-ASR Exp NWR NZ
95 19612 ASR-AII Exp NWR NZ
96 14309 Ujjaini Exp (UJN-DDN) NR NZ
97 14310 Ujjaini Exp (DDN-UJN) NR NZ
98 12683 ERS-SBC Exp SR SZ
99 12684 SBC- ERS Exp SR SZ
100 17651 Kacheguda Exp (MS-KCG) SCR SCZ
101 17652 Kacheguda Exp (KCG-MS) SCR SCZ
102 17256 Narsapur Exp (HYB-NS) SCR SCZ
103 12211 Garib Rath (MFP-ANVT) NR NZ
104 12212 Garib Rath (ANVT-MFP) NR NZ
105 12427 Rewa Express (REWA-ANVT) NR NZ
106 12428 Rewa Express (ANVT-REWA NR NZ
107 12225 Kaifiat Express (AMH-DLI) NR NZ
108 12226 Kaifiat Express (DLI-AMH) NR NZ
109 19712 BPL-JP Exp NWR NZ
110 15013 Ranikhet Exp (JSL-KGM) NER NZ
111 15014 Ranikhet Exp (KGM-JSL) NER NZ
112 12623 MAS Mail (MAS-TVC) SR SZ
113 12624 MAS Mail (TVC-MAS) SR SZ
114 12695 TVC Exp (MAS-TVC) SR SZ
115 12696 TVC Exp (TVC-MAS) SR SZ
116 12697 TVC Exp (MAS-TVC) SR SZ
117 12760 Charminar Exp (HYB-MAS) SCR SCZ
118 12805 Janambhoomi Exp (VSKP-SC) ECoR EZ
119 12806 Janambhoomi Exp (SC-VSKP) ECoR EZ
120 12645 Millennium Express (ERS-NZM) SR SZ
121 12647 Kongu Express (CBE-NZM) SR SZ
122 12648 Kongu Express (NZM-CBE) SR SZ
123 12659 NCJ-SHM Gurudev Express SR SZ
124 12660 SHM- NCJ Gurudev Express SR SZ
125 16003 MAS-NSL weekly express SR SZ
126 16125 Chennai Egmore – Jodhpur Express SR SZ
127 16613 RJT-CBE Express SR SZ
128 16614 CBE-RJT Express SR SZ
139 22603 Kharagpur – Villupuram SF Express SR SZ
130 22605 Purulia-Villupuram Weekly SF Express SR SZ
131 22611 Chennai-NewJalpaiguri SF Express SR SZ
132 22619 Bilaspur – Tirunelveli SF Express SR SZ
133 22620 Tirunelveli – Bilaspur SF Express SR SZ
134 22629 Mumbai Dadar (T)- Tirunelveli Express SR SZ
135 22630 Tirunelveli Express-Mumbai Dadar (T) SR SZ
136 22633 Trivandrum Central – Hazrat Nizamuddin SF Express SR SZ
137 22634 Hazrat Nizamuddin – Trivandrum Central SF Express SR SZ
138 15047 Kolkata-Gorakhpur Purvanchal Exp. NER NZ
139 15048 Gorakhpur-Kolkata Purvanchal Exp. NER NZ
140 15049 Kolkata-Gorakhpur Exp. NER NZ
141 15050 Gorakhpur-Kolkata Exp. NER NZ
142 15021 Shalimar-Gorakhpur Weekly Express NER NZ
143 15022 Gorakhpur-Shalimar Weekly Express NER NZ
144 15017 LTT-GKP Exp NER NZ
145 15018 GKP-LTT Exp NER NZ
146 15027 Hatia-GKP Exp. NER NZ
147 15028 GKP-HatiaE Exp. NER NZ
148 15035 Uttarakhand Sampark Kranti Express NER NZ
149 15036 Uttarakhand Sampark Kranti Express NER NZ
150 12535 Lucknow-Raipur Garib Rath Express NER NZ
151 12536 Raipur-Lucknow Garib Rath Express NER NZ
152 15057 GKP-ANVT Exp NER NZ
153 15058 ANVT-GKP Exp NER NZ
154 15029 GKP-Pune Exp. NER NZ
155 15030 Pune-GKP Exp. NER NZ
156 15015 GKP-YPR Exp. NER NZ
157 15016 YPR-GKP Exp. NER NZ
158 15107 CPR-MTJ Exp. NER NZ
159 15108 MTJ-CPR Exp. NER NZ
160 12671 MAS-MTP NILAGIRI EXP SR SZ
161 12672 MTP-MAS NILAGIRI EXP SR SZ
162 12601 MAS-MAQ MAIL SR SZ
163 12602 MAQ-MAS MAIL SR SZ
164 12685 MAS-MAQ EXP SR SZ
165 12686 MAQ-MAS EXP SR SZ
166 16057 MAS-TPTY SAPTHAGIRI EXP SR SZ
167 16058 TPTY-MAS SAPTHAGIRI EXP SR SZ
168 16053 MAS-TPTY TIRUPATHY EXP SR SZ
169 16054 TPTY-MAS TIRUPATHY EXP SR SZ
170 16203 MAS-TPTY GARUDADRI EXP SWR SZ
171 16204 TPTY-MAS- GARUDADRI EXP SWR SZ
172 16305 ERS-CAN EXP SR SZ
173 16306 CAN-ERS- EXP SR SZ
174 16341 GUV-TVC EXP SR SZ
175 16342 TVC-GUV- EXP SR SZ
176 22639 MAS-ALLP EXP SR SZ
177 22640 ALLP-MAS- EXP SR SZ
178 22637 MAS-MAQ WEST COAST EXP SR SZ
179 22638 MAQ-MAS- WEST COAST EXP SR SZ
180 16089 MAS-JTJ SR SZ
181 16090 JTJ-MAS SR SZ
182 12639 BRINDAVAN EXP SR SZ
183 12640 BRINDAVAN EXP SR SZ
184 16859 Chennai Egmore-Mangalore Central Express SR SZ
185 16860 Chennai Egmore-Mangalore Central Express SR SZ
186 22609 INTERCITY EXP SR SZ
187 22610 INTERCITY EXP SR SZ
188 16605 ERNAD EXP SR SZ
189 16606 ERNAD EXP SR SZ
190 16853 CHOLAN EXP SR SZ
191 16854 CHOLAN EXP SR SZ
192 16105 CHENDUR EXP SR SZ
193 16106 CHENDUR EXP SR SZ
194 16713 SETHU EXP SR SZ
195 16714 SETHU EXP SR SZ
196 12633 KANNIYAKUMRI EXP SR SZ
197 12634 KANNIYAKUMRI EXP SR SZ
198 16127 GRUVAYUR EXP. SR SZ
199 16128 GRUVAYUR EXP. SR SZ
200 09309 KCVL INDB EXP. SR SZ
201 09310 INDB KCVL SPL. SR SZ

 

Still have queries?

You can contact Indian Railways e-catering department via

Contact Number: 1800-1034-139 (Toll free) and 0120-4383892-99 (8 lines)

Email Id: [email protected]

How to order Food in Indian Railways train?
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